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About Us
Players also play
Players also play
Who we are
Lucky Block Casino is an online casino built for players in the United Kingdom. We take registrations only from people who are legally able to gamble here, and the site, the cashier and our support are all in English.
Our games come from established studios that supply licensed operators across the market, and the lobby is grouped so you can find what you want quickly:
- Slots, from simple three-reel titles to feature-led video slots with bonus rounds and free spins.
- Live tables, with roulette, blackjack and baccarat dealt by a human host and streamed to your device.
- Jackpots, including progressive prize pools that build across games until one player wins.
What we stand for
We hold a gaming licence, we verify the accounts we open, and we apply the same commitments to every player:
- Fair play. Game results come from random number generators that are supplied and tested independently of us, and we cannot change them.
- Fast payouts. Once your verification is complete, we process withdrawals as quickly as we can, using the methods and timescales shown in the cashier.
- Clear terms. Wagering, stake limits and payment rules are written in plain English, and we point you to the relevant rule at the moment it applies.
- Safer gambling. The site is for adults only, and limits and breaks are easy to find rather than buried.
18+ only
Gambling with us is for over-18s only. We check the age of every customer and will close any account held by someone under 18, voiding winnings and returning stakes.
How we look after players
Account verification
Before your first withdrawal, and at other points our checks require, we ask for proof of identity, address and ownership of the payment method you use. Sending your documents early in the cashier keeps that first payout moving, and we handle them under our privacy policy.
Secure payments
Deposits and withdrawals run over encrypted connections through established payment providers, and we hold player balances separately from the money we use to run the business. Credit cards cannot be used for gambling in the United Kingdom, so the cashier offers debit cards and the other methods listed there.
Support at any hour
Our support team is available around the clock, every day of the year.
| Channel | Best for | Availability |
|---|---|---|
| Live chat on the site | Quick questions while you are playing | Around the clock |
| support@casino-luckyblock.co.uk | Documents, payments and account queries | Around the clock |
Safer gambling and where to get help
Deposit limits, loss limits, session reminders, time-outs and self-exclusion are all in your account settings, and a change that reduces your spending takes effect straight away.
If gambling stops being something you enjoy, free and confidential support is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from all participating online operators in one step, and we honour those exclusions. Our team can set any of this up with you on request.
